How Do You Avoid Bad Roofers in Dallas? 8 Tips for North Texas Homeowners

8 Tips to avoid bad roofers

Original blog published on June 13th 2023 Updated on October 9th, 2026

Here’s what you need to know to avoid a bad roofer

In North Texas, it’s not a matter of if hail hits your roof, it’s when. The other thing you can be sure of, that right behind every big storm, comes a wave of trucks, yard signs, and strangers knocking on doors with free roof quote offers. Some roofers are honest, but many are not. And they will be three states away by the time your roof starts leaking.

Your roof is the single most important part of your home’s structure. It protects everything underneath it: your family, your belongings, and one of the biggest investments you’ll ever make. Hiring the wrong roofer can cost you thousands, void your warranty, and even put your insurance claim at risk.

Here’s something most homeowners don’t know: Texas does not require roofers to hold a state license. Anyone with a ladder and a pickup truck can call themselves a roofer. That means the job of vetting a contractor falls on you.

The good news? A few simple checks can help you tell the pros from the pretenders. Here’s what to look for.

What’s the quick answer?

If you want to avoid a bad roofing experience in Dallas–Fort Worth; hire a local, insured roofer with a long track record and strong reviews. A company with the most reviews aren’t always the best either, some companies buy bulk reviews. Be sure to read their reviews and get a consensus. Get everything in writing, never let a contractor waive or cover your insurance deductible (it’s illegal in Texas), and be cautious of door-to-door salespeople who show up after a storm.

 

8 Questions you need to know before hiring a roofing company

Does the roofer carry active liability insurance? A legitimate roofing company will hand over proof of insurance without hesitation. Ask for a certificate of liability insurance and check the active dates. You want coverage that runs year-round, not a policy that has lapsed. Why you need this information? If someone gets hurt on your property or your home is damaged during the job, their insurance (not yours) should cover it.

Why should you hire a local Dallas–Fort Worth roofer? A roof warranty is only as good as the company behind it. If an out-of-town crew finishes your roof and leaves the state, who do you call when it leaks next spring? A local roofer has roots here. They know North Texas weather, local building codes, and what it takes to stand up to hail and high winds. We’ll still be here years from now to honor our warranty.

Roofing Solutions DFW has served North Texas homeowners for decades. We care about our community because this is our home, too.

Should you trust door-to-door roofing salespeople? Be cautious. After a hailstorm, door knockers flood Dallas–Fort Worth neighborhoods. Many are storm chasers who follow bad weather from state to state. Instead of hiring whoever knocks, get referrals from people you trust:

  • Family, friends, and neighbors who’ve had roof work done
  • Your insurance agent
  • Local realtors, who see roofs every week

Then look up the company’s reviews online. A little research up front can save you a lot of headaches later.

Can a roofer pay or waive your insurance deductible in Texas? No. It is illegal in Texas for a contractor to waive, rebate, or absorb your insurance deductible. State law also requires you, the policyholder, to pay it. This protection started as House Bill 2102, passed in 2019, and today lives in the Texas Business and Commerce Code (Section 27.02) and Texas Insurance Code (Chapter 707). Your insurance company can ask for proof that you paid your deductible. A roofer who makes this offer isn’t doing you a favor. They’re putting you at risk. A homeowner who knowingly accepts a “free roof” can be treated as taking part in insurance fraud under Texas Penal Code §35.02.

Can a roofer handle your insurance claim for you? No. A roofing contractor may inspect, document, meet the carrier’s adjuster, and supply estimates, invoices, and technical data. Texas law doesn’t allow a contractor working on your home to act as your public insurance adjuster or negotiate your claim on your behalf.

Is the lowest roofing bid really the best deal? Not usually. Wanting a fair price makes sense, and it’s understandable that you’ve got a budget you want to stay in. Remember, a roof is a long-term investment, not a bargain purchase. A bottom tier bid often means cheaper materials, rushed installation, or an uninsured crew. Saving on the cost today can mean paying for roof repairs, or a whole new roof before you should. Quality materials and professional installation may appear to cost more up front, but it will save you money in the long run.

What should a roofing contract include?

Always get the agreement in writing before work starts. A solid roofing contract should spell out:

  • The full scope of work and the tasks to be completed
  • The materials being used, including brand and type
  • Payment terms and schedule
  • An estimated start date and how long the job will take
  • Warranty details for both materials and workmanship

PRO TIP: Never pay the full amount upfront. Final payment should come only after the work is complete.

How do you check a roofer’s reviews and reputation?

Past work is the best predictor of future work. Before you sign anything:

  • Ask how long they’ve been in business locally
  • Check the company’s Better Business Bureau rating
  • Talk to a past customer
  • Read Google reviews and pay attention to what customers are saying.
  • Ask for references from recent jobs in your area

Roofing Solutions holds an A+ rating with the Better Business Bureau, backed by years of happy North Texas customers.

 

Frequently Asked Questions

Do roofers need a license in Texas? No. Texas does not require a state license for roofing contractors. That’s why checking insurance, reviews, and local reputation matters.

How can I spot a storm chaser roofer? Watch for out-of-state license plates, door-to-door pitches right after a storm, pressure to sign the same day, and offers to cover your deductible.

Is it illegal for a roofer to waive my deductible in Texas? Yes. Texas law prohibits contractors from waiving, rebating, or absorbing a homeowner’s insurance deductible, and it requires the policyholder to pay it.

What questions should I ask a roofer before hiring them? Ask for proof of liability insurance, how long they’ve been in business locally, what warranty they offer, and whether they’ll put the full scope, materials, timeline, and payment terms in writing.

 

Ready to work with a roofer you can trust?

Our friends and neighbors in North Texas deserve the highest standard. If you have questions about your roof, storm damage, or a roof replacement, we’re here to help. Call Roofing Solutions DFW at 97BESTROOF or email RoofPro@roofingsolutions.net to schedule your inspection.

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What Our Customers Say About Us

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Earl Fisher profile picture
Earl Fisher
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Jerry at Roofing Solutions made the complicated process of dealing with my insurance company easy and without stress-- going back and forth with them for 2-3 months to make sure they covered everything needed. He did everything he promised at less than the price he quoted. Jerry also made sure the job was done right with superior methods, such as using a double layer of felt, and replacing all the gutters and downspouts so they would be a perfect color match, even though the insurance company originally only wanted to replace about half of them that were damaged. And throughout the entire process, he communicated with me regularly and promptly answered all my questions and concerns. Obviously, I highly recommend Roofing Solutions!
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Ram Sitaram profile picture
Ram Sitaram
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Jerry and his crew have taken care of our roofing needs for several years. We appreciate their professionalism and courtesy, and prompt attention to any concern we have. They also routinely monitor our roof after heavy storms and hail. We are very happy with their services.
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Traci Adcock profile picture
Traci Adcock
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Great company to work with. Jerry communicates the timeline and cost. Excellent work by the team. They addressed the soffits all around the roof. Reasonable price and excellent work. Looks so good! Thank you
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Ben Champion profile picture
Ben Champion
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I reached out to Roofing Solutions after my roof started looking pretty rough. Jerry was fantastic from the first call — he gave me a quick, straightforward estimate and got me on the schedule with no problem at all. Throughout the whole process, Jerry kept me in the loop and his pricing stayed exactly as quoted. His crew arrived on time both days, worked efficiently, and made sure to clean up completely each evening. The new roof looks incredible. Big thanks to Jerry and his team for the excellent work — I’d definitely recommend Roofing Solutions to anyone needing a roof replacement.
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Theresa Morales profile picture
Theresa Morales
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Roofing Solutions DFW continues to exceed our expectations every time we use them. After the recent heavy rains in the DFW area, we experienced roof/gutter leaking. Their team responded quickly, performed a thorough roof inspection, and clearly explained the cause of the leaking and damage. We also had fascia and soffit damage due to leaking gutter. The crew was professional, courteous, and highly knowledgeable about roofing repairs, gutter repair, fascia replacement, and soffit restoration. They arrived on time, communication was great and helpful. They completed the exterior repairs with exceptional craftsmanship. Most importantly, the roof leak was fully resolved. If you need a reliable roofing company in Dallas-Fort Worth for roof repair, storm damage restoration, gutter repair, or exterior home repairs, Roofing Solutions DFW is the company to call. Their customer service is outstanding, the work quality is excellent, and the entire process was stress-free. We’ve trusted them on multiple properties, and they continue to be our go-to roofing contractor in DFW.
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Jacob Ramirez profile picture
Jacob Ramirez
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Long time customer. I’m always happy with Roofing Solutions DFW. After the recent rains, I called regarding a roof leak. they came out quickly for roof maintenance and leak repairs and took care of everything with excellent customer service. Super reliable, easy to work with, and they always do quality work. Definitely my go-to roofing company in DFW.
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Kevin Seals profile picture
Kevin Seals
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If you are looking for an honest and professional roofing company look no further. I needed a new roof and the electric meter reattached to the house that was both damaged by hail and high winds. Jerry took care of it all by working with the insurance company and finding an electrician that could work with his schedule. Basically all i had to do was pick out what shingle i wanted. Thank you Roofing Solutions DFW, the new roof looks great.
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Marco Oropeza profile picture
Marco Oropeza
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Roofing Solutions DFW performed minor repairs to the chimney and roof maintenance as scheduled and budgeted. Highly recommended to do business with.
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Jeffrey Sameshima profile picture
Jeffrey Sameshima
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I've had two experiences with Roofing Solutions and both were great. Communication was always great, service was great, and technicians were clean and courteous.
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